Shipping Policy
At Good One Games, we strive to ensure your order arrives quickly and safely. Please review our shipping policy below to learn more about shipping costs, delivery times, and important details for orders placed in Canada and the USA.
Shipping Rates
Canada: Standard shipping is $5.99 CAD. Please note we do not current ship to Quebec.
USA: Standard shipping is $9.99 USD. Please note: We do not currently ship to Hawaii, Alaska or U.S. territories such as Puerto Rico, Guam, or the United Stated Virgin Islands.
Free Shipping: Free shipping on all orders over $50 CAD and USD.
Processing Times
Orders are typically processed and shipped within **1–3 business days** after purchase. You will receive an email with tracking information once your order has shipped.
Delivery Times
Canada: Orders within Canada typically arrive within 3–7 business days after shipping, depending on your location.
USA: Orders to the USA typically arrive within 5–10 business days after shipping. Please note that delivery times may vary during peak periods or due to unforeseen circumstances such as holidays, customs delays, or extreme weather conditions.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with your tracking information. You can use this information to monitor the delivery status of your package.
Shipping Restrictions
We currently ship to all provinces and territories in Canada, except Quebec and the United States; however, we do not ship to Hawaii, Alaska, Puerto Rico, or other U.S. territories at this time.
Incorrect Address
Please ensure all shipping information is correct before submitting your order. We are not responsible for orders shipped to incorrect addresses provided at checkout. If you realize there is an error in your shipping address, please contact us immediately at support@goodonegames.com, and we will do our best to assist you.
Questions or Concerns
If you have any questions about our shipping policy or need assistance with your order, feel free to reach out to us at support@goodonegames.com. We’re here to help!